Thank you for choosing Qwinlaw Learning Hub for your Learning service needs. We strive to provide our clients with the best possible service experience. However, if for any reason you are not satisfied with our services, please contact us and we will work to resolve the issue. If a refund is necessary, please read the following refund policy:

1. Refund Eligibility

Our refund policy applies to services that are purchased from us directly. Services purchased from a third-party vendor or reseller are subject to their own refund policies. Refunds will be considered for services that meet the following criteria:

• The Course was purchased within the last 07 days.
• The learning has been completed or utilized.
• The client has notified us of their desire for a refund within 07 days of purchase.
• The purchased course is completed by the purchaser.

2. Non-Refundable Services

The following services are non-refundable:

• Services that are in progress and have been active for more than 07 days.
• Services that have been terminated due to a breach of our terms and conditions by the client.

3. Refund Process

To request a refund, please contact us via email or phone and provide us with the following information:

• Name and contact information of the person who made the purchase.
• Date of purchase.
• Reason for the refund request.

We will review your request and respond within 5 business days. If your request is approved, we will process the refund within 10 business days. The refund will be credited to the original payment method used for the purchase.

4. Dispute Resolution

If a client disputes a refund decision, the parties shall work together in good faith to resolve the dispute. If the dispute cannot be resolved, either party may initiate arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

5. Changes to the Refund Policy

We reserve the right to amend this refund policy at any time. Any changes to the policy will be posted on our website and will be effective immediately upon posting.

By using our services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this refund policy. If you do not agree to these terms and conditions, do not use our services.